Monday, September 21, 2009

The "C" Word

This particular event did not happen to me, but to another server working the same shift. We'll call her "Kit"

It's a Friday lunch shift and Kit is closing down the early side of the restaurant. Her last table is a 5 top of what I consider "ghetto white trash." They differ from regular white trash in that they are highly concerned about their appearance, and also think that they are black. Hence they have no money, probably live in a trailer, but wear baby phat and apple bottom jeans and have an attitude rivaling Lil Kim with a huge side of entitlement.

So, the ghetto white trash start out with downing 4 boats of alfredo and about 50 breadsticks before they even order lunch. When they do order, several of them want to substitute alfredo on dishes that come with marinara, which cost like $1.50. They launch into some no doubt planned tirade about how it makes no sense that they are charged extra for alfredo when if they order a boat of alfredo and a boat of marinara they cost the same amount. Kit says "sorry" which is all we can do cause we are required to charge for this shit.

When the food is ready, Kit's made a mistake. She forgot to ring in the sub alfredos, so the food has marinara on it. Making a mistake with ghetto white trash is not good. They feel that you are their personal slave and will whip you (usually verbally) for such mistakes. The girls are pissed, even though it takes like 3 mintues to fix the food. While she is boxing up their food, they are discussing amongst themselves (oh-so-accidentaly within earshot of the server), how the Italian Restaurants sucks and they will go to Applebees next time. Normally under such a circumstance, we are supposed to grab a manager, and most people do this gladly since they don't want to have a confrontation. But since Kit's got the balls to stand up to them, and knows that they have no basis for their complaint anyway, she asks "so you don't like The Italian Restaurant anymore?"

"I don't really want to talk about it"

"No it's okay, I want to know, what's the problem"

"Well, the last few times we come here, we've had really shitty service, no offense"

"none taken"

"And last time our server was so bad, we gave the guy working the section next to her 50 bucks just to piss her off because she was such a cunt"

To which one of the other girls at the table says "kind of like the server we have today?"

Uh, wow, they really just indirectly called her a cunt for forgetting their fucking alfredo and not giving it to them for free!! Seems like making a bit of a mountain from a mole hill, no?

So, rather than bitch them out (which would cost her her job regardless of what they did to provoke her), she runs their checks, and "forgets" to give them mints, which makes them even more angry. At the time she is dropping off their checks I walk by to check out the biznatches and overhear them saying "this sucks, i'm never coming here again," and leave her 6 cents as a tip.

For one, if they did, in fact, leave another server 50 bucks (which I'm sure they didn't beacause they are ghetto white trash), you can be sure that that server gave it to the original server anyway, or at least split it with them if they were helping them with the table, so that tactic is wasted. Also, I find it hilarious that the rudest, most demanding guests are the ones who always threaten to punish us for our poor performance by "never coming back." oh no, please, I wan't to run my ass off for you and then get stiffed again in the future, what can I possibly do to keep you as a customer? Douchebags. Fuck off and don't let the door hit you in the ass on your way out!

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